The Company requires that all individuals, subject to certain limited exceptions, be fully vaccinated against COVID-19.
Usher tickets chicago professional#
Maintain a professional manner, presence, and appearance always while on premises/duty.General computer and email proficiency are required.Must be able to tolerate and work in a loud, fast paced environment.Strong communication and customer service skills.Previous Usher, Ticket Tacker or Guest Relations experience preferred.Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.Ability to stand and move about the theater throughout the duration of the shift.Must be receptive to working outside in inclement weather and extreme temperatures.Ensure that event rules and policies are being adhered to as they pertain to a show.Communicate any building deficiencies, security concerns, or safety issues to a Supervisor.Turn in any Lost and Found items to the Supervisor immediately.Be prepared to take an active role in Emergency Operations procedures (evacuation plan) through on-going training and drills.
Assist third party vendors with any necessary set-up prior to ingress.Scan patron’s tickets report any invalid tickets to a Supervisor and assist patrons to their seats efficiently and professionally while answering questions and concerns.Welcome guests to the MSG Chicago Theatre with a smile and friendly demeanor.Alert Supervisor prior with any concerns. Check designated area to be sure all emergency exit pathways are clear and accessible prior to opening.Alert Supervisor of any issues prior to opening. Check aisles, rows, and seats prior to the house opening to ensure cleanliness.As an Usher at the Chicago Theater you will promote positive guest/client experiences during the beginning (ingress), middle of event and show departure (egress).This role requires Ushers to stand and move freely throughout the property during their shift. Additionally, an Usher may be assigned to an area with adverse temperature/weather conditions such as directing guests in/out of the theater while being positioned outside of the building. All candidates must be available to work 75% of the monthly show schedule. As a crucial member of our team, a Chicago Usher may be requested to work a flexible schedule inclusive of early mornings, day & evening shifts (late evenings may be required), weekends, holidays and back to back events. An Usher’s role is responsible for greeting the guest, directing the guest through various entry/departure points, assisting with emergency or medical situations and answering general questions regarding the event or the Chicago Theater. More information is available at Role SummaryAs an Usher at the Chicago Theater you will promote positive guest/client experiences during the beginning (ingress), middle of event and show departure (egress).
Also under the MSG Entertainment umbrella is Tao Group Hospitality, with entertainment dining and nightlife brands including: Tao, Marquee, Lavo, Beauty & Essex, Cathédrale, Hakkasan and Omnia. The Company’s two regional sports and entertainment networks, MSG Network and MSG, deliver a wide range of live sports content and other programming. In addition, the Company features the original production – the Christmas Spectacular Starring the Radio City Rockettes – and through Boston Calling Events, produces the Boston Calling Music Festival. The Company presents or hosts a broad array of events in its diverse collection of venues: New York’s Madison Square Garden, Hulu Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre and The Chicago Theatre. MSG Entertainment is also building a new state-of-the-art venue in Las Vegas, MSG Sphere at The Venetian. (MSG Entertainment) is a leader in live entertainment. Madison Square Garden Entertainment Corp.